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🌟 2024 Details are subject to change! 🌟

Providence Marathon & Half Marathon FAQ’s & Contact

Be sure to read the entire Race Details page in addition to this FAQ to make sure you have all the necessary info about Providence Marathon & Half Marathon!

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Live Event FAQs

Where can I check to see if I'm registered?

You can check online.

How do I update my registration info?

All changes to your registration, besides the runner’s name, can be made free of charge. Simply log in to your Enmotive account to change it. Instructions on accessing/creating your account.

Can I transfer my registration (bib) to another person?

To Transfer Your Registration to Another Runner:

  1. The original runner must log into their Enmotive account and scroll down to find their existing race registration under “Current and Upcoming Events.”
  2. Click the blue “Actions” button to the right of the race name, and then “Transfer Registration.”
  3. Enter the new runner’s email address to begin the transfer process.
  4. The new runner will then receive an email from Enmotive with a link to complete the transfer.
  5. After clicking the transfer link in the Enmotive email, scroll down to click the green “Accept transfer” button.
  6. Complete the registration process, and pay the $10 transfer fee.
  7. Once completed, the new runner will receive an email confirmation, and the original runner will receive an email confirming their registration has been cancelled.

If the transaction is not completed by the new runner within 48 hours of the email sent, the transfer request is cancelled, and the registration will remain in the original runner’s name.

Can I move up or down a category?

Yes. You may switch from one race to another as long as the race that you’re switching to isn’t already sold out.

  1. To do so, simply log into your account (you may need to reset your password first).
  2. Once you’re logged in, you’ll see your upcoming race on the right-hand side of the screen.
  3. Click “View registration.” You’ll see your current race distance under “Category.”
  4. Just click “Edit,” choose the distance you’d like to switch to.
  5. You’ll be prompted to review the rest of your registration, and re-sign the waiver for the new distance.

If you’re switching up to the half marathon or down to the full marathon, then you’ll be required to pay the difference in price. We don’t offer refunds for the difference in price when switching down to the half marathon. Instructions on accessing/creating your Enmotive account.

Can I transfer to another race?

Unfortunately no deferrals are allowed for this race unless cancelled. However, your ticket can be transferred to another runner for $10. For more information, please email info@providencemarathon.com.

What is your refund policy?

All sales are final. No refunds will be given, unless you are registered for a live race and the live race is cancelled by the event organizer due to COVID-19 or any of its variants (the “Pandemic”) and/or governmental restrictions put in place as a result of or in connection with the Pandemic which make the live race unfeasible or impractical to run, in which case refunds will be given in accordance with the policy outlined in the FAQ titled What happens if the event is cancelled?. A date or venue change is not a cancellation.

Can I register on race day?

Online registration closes at 12PM the day before the race.

Is the Marathon USATF certified/Boston Qualifier?

Yes. The Marathon is a qualifying race for the Boston Marathon and is USATF certified.

How do I partake in the Rhode Master Series?

For more information, please go to Rhode Masters Program. If you have any questions about the Rhode Masters program, please contact: info@rhodesraces.us.

Virtual Event FAQs

Where can I run/walk?

Anywhere! This is your virtual run, and we want you to complete it wherever and whenever you want between April 24 to June 5. Sidewalks, trails, and treadmills are all fair game. Want to make this a family run or walk with a stroller or your miniature schnauzer Sprinkles? Now’s the chance! Make the race you want.

When do I need to complete my run?

You can complete your run anytime between May 1st to June 5th. Once you complete your run, you can log your results online. After that, you can download your Finisher’s Certificate, see how you rank on our active leaderboard, and upload photos to share with fellow participants. To receive a Finisher’s Certificate, your run must be completed and logged by June 5th.

How do I track my distance and time?

For the Virtual Run, we accept results on the honor system, but the most accurate tracking is typically via a device with GPS tracking.

How do I log my results?

After you’ve completed your run, click the Log Result button on your Virtual Run registration to enter your time. Once you’ve entered your run time, click the Finisher Certificate button to download your personalized Finisher Certificate.

Do I need to submit results to get a medal?

No. Your medal will be mailed to you with your packet after you register!

What items are included with the Providence Marathon & Half Marathon Virtual Run?

We’ll ship the same awesome goodie bag* right to you! Marathon runners get a sleek, ultra-comfy commemorative hoodie, while half marathoners get a soft and stretchy full-zip hoodie. Both distances receive finisher medals!

When will my packet ship?

Race packets for the virtual run will begin to ship within 1-2 weeks of the live event.

Do you ship internationally?

The Providence Marathon, Half Marathon and Virtual Run are currently available only for addresses within the United States, including Alaska and Hawaii*. *Shipments to Alaska and Hawaii will incur an additional shipping fee.

What do I do if my goodie bag doesn’t fit? Can I swap it?

We do not offer any size exchanges post packet shipment. All changes to sizes need to be made prior to confirming registration. We highly recommend that all participants take care to view the sizing chart to order the correct size.
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Still Have Questions?

The answers to 99.9% of the questions we get asked every day are already on this awesome website, which means you’ll find an answer much quicker here than by emailing us and waiting a few days for a response! Of course, if you’ve read every word on this site and still can’t find the answer, shoot us an email and we’ll respond as soon as we can!

info@providencemarathon.com.